Your privacy matters at 999y. This Privacy Policy explains exactly what personal data 999y collects from Pakistani players, why we collect it, how it is used and stored, and what rights you have over your own information.
Summary: 999y collects personal data necessary to operate a lawful, secure, and fair online betting and gaming platform for Pakistani players. We do not sell your personal data to third parties. We store your data securely and only share it where required to operate the platform or comply with legal obligations. You retain rights over your personal data at all times.
999y ("999y", "we", "us", "our") is committed to protecting the privacy of all individuals who use the 999y Platform, including Pakistani players who access the platform via mobile browser, desktop, or any other device. This Privacy Policy describes how 999y collects, processes, stores, and protects personal data in connection with your use of the 999y website and all associated services, including sports betting, online casino, slots, crash games, and account management features.
This Privacy Policy applies to all registered 999y account holders and to any visitor who accesses the 999y Platform without registering. By using the 999y Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read together with 999y's Terms & Conditions and Responsible Gaming Policy.
If you have any questions about how 999y handles your personal data, please contact us at the details provided in Section 15 of this Policy before using the Platform.
999y acts as the data controller in respect of personal data collected from users of the Platform. As data controller, 999y determines the purposes and means by which personal data is processed, and is responsible for ensuring that processing is carried out in accordance with applicable data protection legislation and international best practices.
999y operates under an international online gaming licence and is subject to associated regulatory requirements regarding the collection, processing, and retention of player data. These regulatory requirements may in certain circumstances supersede the data minimisation preferences of individual players, particularly in relation to KYC (Know Your Customer) and anti-money laundering obligations.
999y collects personal data in three primary ways: data you provide directly, data generated through your use of the Platform, and data obtained from third parties as part of the verification process.
Data you provide directly to 999y:
Data generated by your use of the Platform:
Data received from third parties:
999y processes your personal data only for specified, lawful purposes. The table below summarises the primary purposes for which 999y uses player data:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and operating your 999y player account, including authentication and security. |
| Service Delivery | Processing bets, casino game rounds, deposits, and withdrawals in PKR. |
| Identity Verification (KYC) | Verifying your identity and age (18+) as required by regulatory and anti-money laundering obligations. |
| Fraud Prevention | Detecting and preventing fraudulent activity, bonus abuse, multi-accounting, and money laundering. |
| Responsible Gaming | Monitoring account behaviour to identify problem gambling indicators; administering player-requested limits and exclusions. |
| Customer Support | Responding to queries, complaints, and disputes submitted to the 999y support team. |
| Legal Compliance | Complying with applicable laws, regulations, court orders, and licence conditions. |
| Platform Improvement | Analysing aggregated and anonymised usage data to improve the 999y Platform, game library, and user experience. |
| Communications | Sending account notifications, security alerts, and (where consented) promotional offers to your registered contact details. |
999y processes your personal data on the following legal bases:
999y does not sell your personal data to any third party. 999y shares personal data only in the following limited circumstances:
The 999y Platform uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files stored on your device when you visit the 999y website. 999y uses the following categories of cookies:
You may manage cookie preferences via your browser settings. Disabling strictly necessary cookies will impair your ability to log into and use your 999y account. 999y does not use third-party advertising or social media tracking cookies.
999y implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
No security system is entirely infallible. 999y strongly recommends that all Pakistani players use a strong, unique password for their 999y account and enable two-factor authentication. Do not share your 999y login credentials with any third party.
999y retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and as required by applicable legal and regulatory obligations. Specific retention periods include:
When the applicable retention period expires, 999y will securely delete or irreversibly anonymise your personal data.
Subject to applicable law and the regulatory requirements governing 999y's gaming licence, you have the following rights in respect of your personal data held by 999y. To exercise any of these rights, contact 999y support at the details in Section 15.
The 999y Platform is strictly for individuals aged 18 years and over. 999y does not knowingly collect personal data from persons under the age of 18. Age verification is a mandatory step in the 999y registration process and is enforced through KYC identity verification before any withdrawal can be processed.
If 999y becomes aware that personal data has been collected from a person under 18 years of age, the relevant account will be immediately closed, all data associated with that account will be deleted as soon as legally permissible, and the matter will be investigated in accordance with 999y's responsible gaming obligations. Parents or guardians who believe a minor has registered a 999y account should contact 999y support immediately.
999y takes the security of your financial data extremely seriously. The following practices govern how payment data is handled on the 999y Platform:
999y's platform infrastructure and certain service providers may be located outside of Pakistan. When your personal data is transferred to a jurisdiction outside Pakistan, 999y takes steps to ensure that appropriate safeguards are in place to protect your data, including contractual protections with data processors and ensuring that receiving jurisdictions maintain adequate data protection standards.
By using the 999y Platform, you consent to the transfer of your personal data to 999y's servers and authorised processors in jurisdictions outside Pakistan where necessary to deliver the services described in these Terms. 999y will not transfer your data to any jurisdiction that does not provide an adequate level of protection without implementing appropriate safeguards.
999y reserves the right to update this Privacy Policy at any time. When material changes are made, 999y will notify registered players via email to the address on file or via a prominent notice on the 999y Platform prior to the changes taking effect. The "Last Updated" date at the top of this page will be updated to reflect the date of the most recent revision.
Continued use of the 999y Platform following notification of changes constitutes acceptance of the revised Privacy Policy. If you do not agree with any revision, you must cease using the Platform and may request account closure by contacting 999y support.
For any privacy-related queries, to exercise your data rights as described in Section 10, or to raise a concern about how 999y handles your personal data, please contact the 999y Data Protection team. All requests will be acknowledged within 48 hours and resolved within 30 days where reasonably practicable.
Contact: [email protected] (plain text – not a clickable link). Please include "Privacy Request" in your subject line along with your registered 999y username and a clear description of your request. Identity verification may be required before personal data is disclosed or deleted.
999y is committed to resolving all privacy concerns directly. If you believe your privacy rights have not been respected after raising the matter with 999y, you may have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
Six core privacy principles that guide how 999y handles the personal data of Pakistani players.
Your privacy and security are built into the foundation of the 999y Platform. Join over one million Pakistani players who trust 999y for cricket betting, live casino, and slots – safe, fair, and private. 18+ only. Play responsibly.
18+ only. Please read our Terms & Conditions and Responsible Gaming policy. Users are responsible for compliance with local laws.